FAQ
Questions worth answering before you install.
Everything merchants ask about Standby before adding it to their store.
What is Standby?
Back-in-stock alerts, pre-orders with deposits, and wishlists in one widget, one subscriber list, one price — replaces a three-app stack that typically costs $50–130/mo. Truly unlimited at $19/mo.
Is the free plan really free?
Yes. Wishlist for one store — share links included, 50 notifications/mo across all features, with no credit card and no time limit. It's not a stripped-down trial.
Will the price ever change based on my order volume?
No. Unlimited is $19/mo flat regardless of volume — unlimited notifications — genuinely; no soft caps.
How do I actually pay?
Through Shopify's own billing — approve the charge once inside your Shopify admin and it's billed on your normal Shopify invoice. See Pricing for the full breakdown.
Can I cancel or downgrade anytime?
Yes, anytime, from the app's page in your Shopify admin — no email, no retention flow, no minimum term.
Does Standby work with the other Keelhelm Shopify apps?
Yes. Standby is one of eleven apps from the same team; installing Yield alongside it turns on extra integration — nothing you have to configure. See the Flat-Rate Suite for the full lineup.
Is Standby affiliated with Shopify?
No. Standby is an independent app distributed through the Shopify App Store and billed through Shopify's platform, but it isn't built, owned, or endorsed by Shopify Inc. "Shopify" is a trademark of Shopify Inc.